Helena Studio

Support

Help with Rewrite, from installation and save data to purchases and general questions.

Contact

Get in touch

For game support, privacy questions or data deletion requests, contact Helena Studio by email.

Technical

Installation issues

When contacting support, include your device model, operating system version, game version and a short description of what happened. Screenshots can help when an error is visible.

Progress

Save data

Game progress is stored on your device. Keep the app and its data if you want to retain your progress; cross-device transfer is not currently available.

Store

Purchases and restoring purchases

The story is free to play. Support badges are optional. For purchase issues, include your store receipt and never send passwords or payment card details.

Questions

General questions

Questions about Rewrite or Helena Studio? Contact us by email.